AI for Towing Companies
Never miss a roadside call again. AI answers your phone 24/7, dispatches the right truck, quotes instantly, and follows up with customers — so you can focus on the road.
Why Towing & Roadside Assistance Businesses Need Smarter Software
NZ towing operators run businesses where every missed call can mean lost revenue, a stranded customer, and a damaged reputation. The pressure is constant: after-hours emergencies, mixed vehicle types, dispatch decisions made on the fly, and customers who need answers immediately. Generic dispatch or invoicing software helps after a job is created, but it doesn't capture the enquiry, qualify the situation, and move the right truck fast enough. AI-powered custom software fills that gap by acting like a 24/7 front desk and dispatch assistant built around how your towing business actually runs.
Missed Calls Become Lost Jobs
When you're already on a recovery or asleep after a long shift, the phone keeps ringing. Customers needing urgent help won't wait for a callback — they ring the next towing company instead.
Wrong Dispatches Waste Time and Fuel
Sending the wrong truck or a driver who is too far away creates double cost: a failed trip, a longer customer wait, and lost capacity for the next job.
Customer Updates and Reviews Fall Behind
Drivers are focused on getting people off the roadside safely, not sending ETA texts, chasing reviews, or following up after the job. That hurts customer trust and long-term growth.
Custom Software Built for Towing & Roadside Assistance
We use AI to rapidly build custom tools tailored to your business. Not generic SaaS — software designed specifically for how you work.
24/7 AI Call Answering
AI answers every call instantly — day or night. Captures location, vehicle type, and issue, then creates a job ticket automatically.
Smart Dispatch & ETA
Matches the right truck type to each job, finds your nearest available driver, and texts the customer a live ETA.
Instant Quoting
AI calculates quotes based on distance, vehicle type, and time of day. Customers get a price within seconds of calling.
Customer Status Updates
Automated SMS updates keep customers informed — truck dispatched, driver en route, arrival in 10 minutes. No more anxious callbacks.
Review & Reputation Management
After every job, AI sends a review request. Positive experiences go to Google; concerns come to you first.
Website Chat Assistant
24/7 chatbot on your website answers common questions, provides instant quotes, and captures leads while you're on the road.
Custom Software Without the Custom Price Tag
Traditional custom development costs tens of thousands and takes months. We use AI to compress that into 48 hours, making bespoke software accessible to every small business.
What AI Can Do for Your Business
Each case study is based on real industry research, examining what existing tools already solve and where AI fills the gap.
Every Missed Call Is a Job That Goes to Your Competitor — At 2am, That's Most of Them
How AI answers every roadside call instantly, captures the job details, and dispatches the right truck — even when you're asleep or already on a recovery.
Read case studyWrong Truck, Wrong Driver, Wasted Hour — How Dispatch Mistakes Cost You Twice
How AI matches the right truck type to every job and sends your nearest available driver — cutting empty kilometres and getting to customers faster.
Read case studyYou Did 2,000 Jobs Last Year — You Have 12 Google Reviews. Here's Why That's Killing Your Business
How AI automatically collects reviews after every job, responds to feedback, and builds the online reputation that wins you insurance and AA contracts.
Read case studyWe Work Best With Businesses Like Yours
Our services are designed for small-to-medium businesses who want AI efficiency with proper controls.
- Owner-operator or small fleet towing companies
- Providing 24/7 emergency towing and roadside assistance
- Losing calls after hours or when drivers are busy on jobs
- Wanting to reduce admin time on quoting, invoicing, and follow-ups
- Looking to grow Google reviews and win more insurance/AA work
What We Don't Do, By Design
These boundaries exist to protect you and your customers.
- AI won't dispatch without confirming driver availability
- AI won't provide final pricing for complex recovery jobs without your input
- AI won't share customer location data with third parties
- AI won't override your dispatch decisions or driver assignments
These boundaries ensure safety on every job and keep your customers' trust. You stay in control of dispatch and pricing decisions.
Built for NZ Towing Operators
Our AI workflows respect the Consumer Guarantees Act, Fair Trading Act, and Privacy Act requirements that apply to towing and roadside services in New Zealand.
Privacy Act Compliance
Customer locations, vehicle details, and contact information handled with proper consent and secure storage.
Consumer Guarantees Act
AI-generated quotes and service descriptions are accurate, transparent, and consistent with what you deliver.
Health & Safety
AI logs all job details, dispatch times, and driver assignments for full accountability and audit trails.
Let's Get You Answering Every Call
In 45 minutes, we'll look at how many calls you're missing and show you how AI can answer them all, dispatch the right truck, and follow up — while you focus on getting customers off the road safely.