One System for
Your Entire Restaurant.
Website, QR ordering, kitchen display, table billing, EFTPOS payment. Everything connected. No more juggling 5 separate systems that don't talk to each other.
NZ Restaurants Run on 5-6 Disconnected Systems
Every system has its own login, its own monthly bill, and its own menu to update. When one breaks, nobody knows whose fault it is.
Update the menu? Do it in 6 different places.
End-of-day reconciliation? Across 4 different dashboards.
Something goes wrong? Each vendor blames the other.
Everything in One System
One login. One menu. One bill. Everything connected and talking to each other in real time.
All devices sync in real time via WebSocket. An order placed on a customer's phone appears on the kitchen screen within 1 second.
Six Modules. One Platform.
Each module works together seamlessly. Update your menu once, it changes everywhere.
Restaurant Website
Professional website with your menu, online booking, and ordering. Mobile-friendly, SEO-optimised, and integrated with your POS.
- Online menu (auto-synced with POS)
- Table reservation form
- Online takeaway ordering
- Google Maps & reviews
QR Code Table Ordering
Customers scan the QR code on their table, browse the menu, and order from their phone. Orders go straight to the kitchen.
- Per-table QR codes
- Multi-language menu
- Real-time order to kitchen
- Repeat ordering (no wait staff needed)
POS & Table Management
iPad-based point of sale with visual table layout. See which tables are occupied, their orders, and total bill at a glance.
- Visual floor plan
- Per-table billing
- Split bills & combined bills
- Staff order taking on tablet
Kitchen Display & Printing
Orders appear on the kitchen screen instantly. Different items route to different stations (kitchen, bar, dessert).
- Real-time kitchen display (KDS)
- Auto-routing: food to kitchen, drinks to bar
- Thermal printer support (Epson/Star)
- Order timing & priority alerts
In-Store & Online Payment
Two payment systems, one platform. SmartPay EFTPOS for dine-in (EFTPOS debit is free). Stripe for online ordering (prepay for takeaway & delivery).
- SmartPay EFTPOS for dine-in (free debit)
- Stripe for online takeaway/delivery
- Apple Pay, Google Pay, Alipay, WeChat Pay
- Unified sales reporting across both
Online Ordering & Delivery
Your own branded online ordering page. Zero commission, unlike Uber Eats (30%) or DoorDash (30%). Keep your margin.
- Zero commission direct ordering
- Pickup & delivery options
- Order notifications to kitchen
- Customer order tracking
Two Systems. One Dashboard. Every Scenario Covered.
Dine-in payments go through SmartPay EFTPOS (debit card is free). Online orders go through Stripe (the global standard). All sales flow into one report.
SmartPay EFTPOS
Dine-in paymentsPOS sends the bill to your SmartPay terminal over the cloud. Customer taps, inserts, or scans. No manual amount entry.
- EFTPOS debit insert/swipe: $0 fee
- Contactless / credit: ~1%
- Alipay & WeChat Pay (QR on terminal)
- Apple Pay, Google Pay, Samsung Pay
- 24/7 NZ-based phone support
- Terminal rental: ~$30-50/mo
Stripe Online
Online ordering paymentsCustomers pay when placing takeaway or delivery orders on your website. Secure checkout powered by Stripe.
- Domestic cards: 2.7% + $0.30
- International cards: 3.7% + $0.30
- Apple Pay & Google Pay on web
- No monthly fee, no contract
- Automatic payouts to your bank
- PCI-compliant hosted checkout
Why Two Payment Systems?
| Scenario | SmartPay | Stripe | Fee on $50 |
|---|---|---|---|
| Dine-in, EFTPOS debit card | - | $0.00 | |
| Dine-in, Visa/MC contactless | - | ~$0.50 | |
| Dine-in, Alipay / WeChat Pay | - | ~$0.50 | |
| Online takeaway order | - | $1.65 | |
| Online delivery order | - | $1.65 | |
| QR dine-in order (pay at counter) | - | $0.00 |
SmartPay connects to the NZ EFTPOS network where debit transactions are free. Stripe does not have EFTPOS network access, so it charges 2.7% on all cards. Using both gives your restaurant the lowest possible fees across all scenarios.
Dine-In Payment Flow (SmartPay)
Tap 'Pay' on POS
Select the table, review the bill, tap Pay. The amount is sent to SmartPay cloud.
Customer Taps Card
The EFTPOS terminal shows the exact amount. Customer taps, inserts, or uses Apple Pay.
Done. Receipt Prints.
Payment confirmed in 2-3 seconds. Receipt prints. Table marked as paid. No manual entry.
All Supported Payment Methods
From Seated to Paid in 3 Taps
Customer Scans QR Code
Each table has a unique QR code. Customer scans with their phone camera. No app download needed.
Browse Menu & Order
Full menu with photos and descriptions. Add items, write special notes ('no peanuts'), and submit.
Kitchen Receives Order Instantly
Food items print in the kitchen. Drinks print at the bar. Kitchen display shows order timing.
Kitchen Marks 'Ready'
Chef taps 'Done' on the kitchen screen. Waiter's tablet shows which dishes are ready to serve.
Pay at Table or Counter
Bill sent to SmartPay terminal. Customer taps their card. Receipt prints. Table resets to 'available'.
What You Need in the Restaurant
Standard NZ-available hardware. We help you source and set up everything.
| Equipment | Spec | Est. Cost (NZD) |
|---|---|---|
| iPad (cashier POS) | 10th gen or newer | ~$700 |
| iPad Stand | Countertop mount | ~$150 |
| Kitchen Printer | Epson TM-U220 (impact, heat-resistant) | ~$500 |
| Receipt Printer | Epson TM-T82II (thermal) | ~$300 |
| SmartPay EFTPOS Terminal | PAX series, contactless | ~$30-50/mo rental |
| Kitchen Display (optional) | Any tablet or monitor | ~$600 |
Typical small restaurant hardware cost: NZD $2,500-4,000 one-off. EFTPOS terminal is monthly rental.
Already have iPads or printers? We work with your existing equipment.
Why Not Just Use Lightspeed or Square?
| Feature | Typical Setup | BestAI |
|---|---|---|
| POS & table billing | ||
| Kitchen display & printing | Add-on $30+/mo | |
| QR code table ordering | Separate system | |
| Restaurant website | Separate $20-80/mo | |
| Online ordering (0% commission) | Separate or 15-30% | |
| Reservation system | Separate $89-189/mo | |
| AI chatbot for enquiries | x | |
| EFTPOS integration (SmartPay) | ||
| Online payment (Stripe) | Separate setup | |
| Single menu management | x | |
| NZ-based support | Varies |
Built on Modern, Reliable Technology
Cloud-based with offline resilience. Your restaurant keeps running even when the internet hiccups.
Real-Time Sync
All devices update within 1 second via WebSocket. Order on phone, see it in kitchen instantly.
Offline Resilient
POS stores orders locally if internet drops. Syncs automatically when connection returns.
Direct Printing
ESC/POS protocol for Epson & Star printers. Network printing to multiple kitchen stations.
Full Reporting
Daily sales, per-item analytics, staff performance, peak hours. All in one dashboard.
Common Questions
Do I need to buy all new hardware?
Not necessarily. If you already have iPads, Epson/Star printers, or SmartPay terminals, we can work with your existing equipment. We'll assess what you have during setup.
Can customers order in their own language?
Yes. The QR ordering menu supports multiple languages. Particularly useful for tourist areas or diverse neighbourhoods in Auckland.
What happens if the internet goes down?
The POS stores orders locally and syncs when connection returns. Cash payments continue to work. EFTPOS terminals have their own 4G fallback.
Can I still use Uber Eats / DoorDash alongside this?
Absolutely. This system handles your direct orders (zero commission). Third-party platforms remain separate for discovery and new customers.
How long does setup take?
Website and software: 1-2 weeks. Hardware installation and staff training: 1 day on-site. EFTPOS pairing: 10 minutes.
What about Alipay and WeChat Pay?
SmartPay terminals support both Alipay and WeChat Pay via QR code. The customer scans the terminal screen. Great for Chinese tourist traffic.
Can I manage menus myself?
Yes. The admin panel lets you update menu items, prices, availability, and photos. Changes sync to your website, QR menu, and POS instantly.
Why are there two payment providers (SmartPay + Stripe)?
No single NZ provider covers both in-store and online. SmartPay connects to the NZ EFTPOS network where debit card payments are free, saving you thousands per year on dine-in transactions. Stripe is the global standard for online payments but doesn't connect to the EFTPOS network. Using both gives you the lowest fees across all scenarios. All sales still appear in one unified report.
Is there a lock-in contract?
No. Month-to-month. The system runs on your own hardware, so you own your setup. Stripe has zero monthly fees and no contract. SmartPay terminals are typically 12-36 month rental agreements.
Ready to Simplify Your Restaurant?
Book a free 30-minute consultation. We'll look at your current setup, identify what's costing you time and money, and show you how one system can replace them all.