Handle Calls and Website
Enquiries in One Place.
Choose website chat, an NZ phone number with included answering minutes, or plans that add WhatsApp and web voice. BestAI confirms source content, language fit, channels, and setup requirements before work starts.
Try It Right Now
Experience our AI receptionist first-hand. Chat via text or start a voice call. No signup required.
Voice calls require microphone access. 5-minute demo limit.
Give Routine Enquiries a Defined Front Door
An AI receptionist can answer from approved business information or collect contact details for a named handoff. It should not invent an answer or promise an action outside its configured scope.
Under a house fixing pipes
Halfway through a haircut
Elbow-deep in a brake job
Serving tables on a Friday night
Three Channels. One Inbox.
Select the channels and approved business information for the plan. Language support, handoffs, and any website or phone setup are confirmed before activation.
AI Phone Answering
Starter and higher plans include an NZ number and a published monthly answering-minute allowance.
From Starter ($49/mo)Website Chat
Answer from approved website knowledge or collect details for a defined team handoff. API-provider usage is separate on Chat Only.
From Chat Only ($9.90/mo)Web Voice Calls
Professional and Business plans include web voice. Browser microphone permission and tested language support are required.
From Professional ($99/mo)Confirm source content, languages, channels, escalation rules, and the destination for summaries before relying on the receptionist.
Choose the Channels You Need
These are the current registered plan prices and billing cadences. Review provider costs, renewal terms, included minutes, and setup requirements before checkout.
Chat Only
AI chatbot on your website. Bring your own API key.
- Website chat
- Bring your own API key
- Annual or monthly billing options
Starter
Phone + chat + Telegram. Your own NZ number.
- Everything in Chat Only
- NZ phone number included
- 100 min AI phone answering
- Telegram Bot
Professional
Add WhatsApp, web voice, and more minutes.
- Everything in Starter
- 300 min AI phone answering
- WhatsApp Bot
- Web voice calls
Business
High volume + API access for custom integrations.
- Everything in Professional
- 1,000 min AI phone answering
- 500-page knowledge base
- API & SDK access
Prices are in NZD. Chat Only requires your own API key; provider usage and charges remain separate.
Confirm the Setup Before It Goes Live
BestAI checks the plan, approved sources, channels, access, and handoff before activation.
Choose a Registered Plan
Choose website chat, phone answering, or a plan that adds WhatsApp, web voice, and higher included minutes.
Confirm Setup Requirements
Agree the approved business content, required access, language tests, number setup, escalation rules, and summary destination.
Review and Activate
Review representative enquiries and handoffs before the configured channels are activated for customer use.
Start With the Questions Customers Actually Ask
These are possible enquiry shapes, not customer results, integration promises, or proof that a plan fits your business. Confirm approved answers and handoffs before setup.
Trades & Services
A caller asks about a service after hours. The receptionist can use approved information or collect details for a team callback.
Beauty & Wellness
A website visitor asks about services and availability. The receptionist can answer from approved information and hand off anything uncertain.
Healthcare
A caller asks a routine non-clinical question. The receptionist can provide approved public information or direct them to a person.
Real Estate
A buyer asks about a viewing. The receptionist can share approved property information and collect contact details for follow-up.
Hospitality
A customer asks about opening hours or menu information. The receptionist can answer from the approved business content.
Education
A parent asks about enrolment, fees or timetables. The receptionist can use approved information and collect details for the team.
Local. Secure. Practical.
Auckland-Based Team
BestAI is based in Auckland. Plan fit, setup requirements, and the support boundary are confirmed directly.
Documented Data Path
Review the Privacy Policy and confirm the providers, data handled, retention, and access required for your selected channels.
Language Fit Is Tested
Language and voice coverage varies. Test the languages and accents your customers use before purchase.
Registered Plan Boundaries
Published prices, channels, billing cadences, and included phone minutes define the current public offer.
Common Questions
Can I keep my existing phone number?
Starter and higher plans include an NZ phone number. Confirm whether forwarding an existing number is suitable before changing your current phone service.
What happens if the AI can't answer a question?
The response rules should keep it inside approved information and hand uncertain questions to a named person. The exact handoff is confirmed during setup.
Can I change what the AI says?
BestAI confirms the approved knowledge sources and response rules during setup. Later changes and their support boundary depend on the selected plan and agreed scope.
Is there a contract?
Chat Only has annual and monthly options; the phone plans are monthly. Review the exact renewal and cancellation terms shown before Stripe checkout.
What languages does it support?
Coverage varies by channel, provider, language and voice. Confirm the languages and accents you need with representative tests before purchase.
How quickly can I get started?
Timing depends on the selected channels, approved source content, phone-number setup and required access. BestAI confirms the setup path before work starts.
Choose an AI Receptionist Plan With Clear Boundaries
Compare the published channels, prices, billing cadences, and included minutes. Ask BestAI to confirm language fit, provider costs, setup requirements, and handoffs before checkout.
From $9.90/mo. Or call Nathan: +64 21 133 4406